Account Manager Sterling Heights 2144183

Sterling Heights, MI

Company Intro

We are a fully-integrated supplier of manufacturing and engineering services providing modular assemblies and complex stampings for body-in-white, drivetrain, interior and seating applications for the automotive industry.

General Purpose of the Job

Under the direction of the Director of Sales, the Account Manager is responsible for establishing productive, professional relationships with key personnel in assigned customer accounts. Duties include coordinating resources to meet account performance objectives and customer expectations.

This position will require knowledge of translating quote systems, stamped, welded assemblies and knowledge of the Hondaweb Portal. 

Essential Duties and Responsibilities

  • proactively lead the company account planning process in order to meet performance objectives and financial targets
  • oversee solution based activities and development efforts that best address customer needs on an ongoing basis
  • required to travel for in-person meetings at the various plant locations and with current and potential Customers to develop strong professional relationships
  • provide Engineering support to the customer on all issues relative to their commodity
  • assist Director of Sales in the identification and securing of new business opportunities
  • Advise appropriate personnel (internal and external) of any design changes to current product
  • attend external seminars to stay abreast of technology applicable to the automotive industry
  • Position requires frequent overnight travel
  • Other duties as assigned

Competencies

  • Continually seeks to understand and clarify the customer’s needs. Does not work on assumptions. Probes beyond the customer’s initial request to uncover additional opportunities to service the customer. Where possible, anticipates costumer needs before they have expressed them.
  • Adapts to shifting company/division/priorities by adjusting own work plans, activities or actions in support of these changes. Focuses on the positive aspects of change and works to minimize any negative efforts or disruptions the change may create.  
  • Builds a solid reputation with others as a reliable, accessible, knowledgeable source of information that always acts with integrity and follows through on commitments. 
  • Works to develop a number of alternatives and assesses the merits of each against the desired end result. Identifies how the solution may impact other areas of the company to ensure new problems are not created as a result.

We are committed to achieving Total Customer Satisfaction.   From the very beginning of our history our mandate was simply to strive for excellence in "Total Customer Satisfaction".  Prior to the introduction of Lean Manufacturing systems, we operated and continue to follow our founding principles of operating with the "Soul of a Small Company".

We offer competitive compensation and a comprehensive health benefits plan including Life Insurance, AD&D, Health and Dental as well as vision. 


Please apply today for immediate consideration

 

Matcor-Matsu Group

Matcor-Matsu Group

Matcor-Matsu Group is a fully-integrated supplier of manufacturing and engineering services providing modular assemblies and complex stampings for body-in-white, drivetrain, interior and seating applications for the automotive industry.

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