Inbound Call Centre Agent - Full Benefits

Fort Wayne, IN

Inbound Call Centre Agent - Full Benefits


Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 40 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.



  • Paid Training- $11-13 / hr.
  • Competitive Wages - $11-13 / hr
  • Monthly Bonuses - Up to $700 monthly / performance based
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Up beat and caring work atmosphere



  • Inbound Calls Only! 
  • Being the first point of contact when resolving client issues 
  • Exercising good professional manner  
  • Executing task in a timely manner 
  • Provide excellent customer service through active listening on every interaction 
  • Troubleshoot and resolve customer issues through the use of desktop applications 
  • Keep confidential and sensitive information secure 
  • Being proactive and demonstrating advanced product knowledge 



  • High School Graduate or GED 
  • Able to work flexibility hours 
  • MS Office proficient 
  • Ability to type 25 wpm 
  • Over 18 years of age 



  • 6 -12 month customer service experience  
  • Good work ethic 
  • Good command of the English language 
  • Previous sales experience 
  • Technical savvy 


Apply today for more details



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